Measuring guide

https://www.youtube.com/watch?v=3ZSfY87v6pM&ab_channel=DanielaTabois

How to measure your waist:

1. Remove your shirt. (if possible)
2. Keep your back straight.
3. Feel the area between your hips and ribs.
4. Begin your measurement there.
5. Measure parallel to the ground the length of your back and front.
6. Take note of your size.

How to measure your bust: 

1. Measure your bust around the fullest part of your chest with your arms at your sides.
2. Stand straight with your feet together.
3. Wrap the tape measure around the desired area under the armpits.
4. Make sure it’s snug, but not too tight.
5. Write down your size.

How to measure your hip:

High hips – This really depends on your body type. It’s the circumference of your hips, approximately 7 inches below your natural waistline.

Low Hips - Measure around your hips, between your iliac crest and groin, and around the largest part of your buttocks.

1. Measure both areas with your tape measure. Maintain a parallel line with the ground.
2. Mark the intersection.
3. Document the results.

https://youtu.be/GOyaNkIJPaw

Shipping policy

Delivery

When will I get my order?

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location but can be estimated as follows:

• USA: 3–4 business days
• Europe: 6–8 business days
• Australia: 2–14 business days
• Japan: 4–8 business days
• Palestine and the rest of the world: 10–20 business days

Where will my order ship from?

We work with an on-demand order fulfillment company with facilities worldwide!

Will I be charged customs for my order?

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

My order should be here by now, but I still don't have it. What should I do?

Before getting in touch with us, please help us out by doing the following:

• Check your shipping confirmation email for any mistakes in the delivery address 
• Ask your local post office if they have your package 
• Stop by your neighbors in case the courier left the package with them

If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us atgoldpandaal@gmail.comwith your order number.If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

Orders

How are your products made?

We work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!

How do I track my order?

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at goldpandaal@gmail.com.

I received a wrong/damaged product, what should I do?

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at goldpandaal@gmail.com within a week's time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

Returns

What’s your return policy?

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us atgoldpandaal@gmail.com.

Do you offer refunds?

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us atgoldpandaal@gmail.comwith photos of wrong/damaged items and we’ll sort that out for you.

Can I exchange an item for a different size/color?

At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at [insert your support email here] within a week of receiving your order. Include your order number and photos of the mislabelled item, and we’ll send you a new one, or issue a refund!also, check the measuring guide we added for you especially to help you. 

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